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Privacy Policy

Last updated: 20 May 2026

This policy explains how Take Toucan handles information in the iOS app. We keep data collection limited: the app does not ask you to create an account and does not collect your email address unless you choose to contact us. Analytics and diagnostics are optional.

Information We Collect

Analytics and diagnostics

If you choose to share usage data in the app, Take Toucan uses PostHog to collect coarse product analytics and diagnostics. This helps us understand whether the app is working well, improve features, and fix errors.

This may include app launches, feature usage, paywall views, script generation events, recording events, export events, settings changes, durations, counts, sanitized error codes, app version, operating system version, device model, timestamps, and a PostHog distinct identifier.

Purchases and subscriptions

Take Toucan uses RevenueCat to manage in-app purchases, subscriptions, entitlements, and purchase restoration. Apple processes App Store payments, and we do not receive your payment card details.

RevenueCat may receive an app-specific user ID, purchase history, product identifiers, subscription status, entitlement status, renewal or refund status, App Store receipt data, locale, and currency so we can unlock paid features, restore purchases, provide app functionality, prevent fraud, and understand subscription performance.

App-specific identifier

Take Toucan creates a random app-specific user ID stored on your device. This ID is used for purchase entitlement management and, if you consent to analytics, for product analytics.

This identifier is not Apple's advertising identifier, and Take Toucan does not access IDFA.

Support requests

If you contact us for support or a privacy request, we collect the information you choose to send us so we can respond.

This could include your email address only if you email us or otherwise choose to provide it. The app itself does not ask you to create an account or provide an email address.

How We Use Information

  • Provide, maintain, and improve the app.
  • Enable paid features and restore purchases.
  • Understand app usage and prioritize product improvements.
  • Find, diagnose, and fix crashes or technical problems.
  • Prevent fraud, abuse, and unauthorized purchase access.
  • Respond to support, privacy, or legal requests.

What We Do Not Do

  • We do not sell personal information.
  • We do not use third-party advertising in the app.
  • We do not use collected data to track you across apps or websites owned by other companies for advertising, retargeting, advertising measurement, or data broker purposes.
  • We do not access Apple's advertising identifier, IDFA.
  • We do not receive your App Store payment card or bank details.
  • We do not send script text, prompt text, TikTok or social handles, recordings, video content, video metadata, drafts, or session replays to PostHog.

Third-Party Services

We share information with service providers only as needed for the purposes described in this policy. These providers are expected to protect user data to at least the same standard described here.

AppleProcesses App Store payments, subscriptions, refunds, and purchase restoration.RevenueCatManages in-app purchases, subscriptions, entitlements, purchase restoration, and purchase analytics.PostHogProvides optional product analytics and diagnostics when you choose to share usage data.

Retention and Deletion

We keep information only for as long as it is needed for the purposes described above. Purchase records may be kept while needed to provide subscriptions, restore purchases, manage entitlements, handle support, prevent fraud, satisfy accounting or legal requirements, and maintain a reliable purchase history. Optional analytics and diagnostic data are kept only as long as needed to understand product usage, improve the app, and resolve stability issues.

You can request deletion of data associated with you. Some purchase records may need to be retained where Apple, tax, fraud-prevention, accounting, dispute, or other legal obligations require it.

Your Choices and Rights

On first launch, Take Toucan asks whether you want to share usage and diagnostic data. You can change this choice at any time in the app's Settings. If you turn sharing off, PostHog analytics collection is disabled.

  • Ask for a copy of personal data we hold about you.
  • Ask us to correct, delete, or restrict personal data where applicable.
  • Object to or withdraw consent for analytics or diagnostic processing where applicable.
  • Complain to your local data protection authority if you think your rights have not been respected.

International Processing

Our service providers may process information in countries other than where you live. Where required, we rely on appropriate safeguards such as contractual data protection terms with our providers.

Children

Take Toucan is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

Changes to This Policy

We may update this policy if our app, data practices, or legal requirements change. The updated policy will be posted on this page with a new last updated date.

Contact

For app support, use our support form. For privacy questions or requests, contact us at privacy@taketoucan.com.